During last night’s Presidential Debate I realized that I
was not watching the debate as a voter but as an Emergency Manager and Crisis
Communicator. (In all actuality debates
rarely help me decide). I realized that a
debate, albeit good or bad, can teach us a lot about how to communicate during
high stress events.
Here are a few
things to take away.
- If you cannot make a point
in two minutes or less you are already behind.
The structure of the presidential
debates limits answers to two minutes, and the candidates have to set-up and
sell their respective messages in that 2 minutes of their 90 minute debate. When you think about the rest of us, 2-3
minutes is the average length of time of an average segment on the local
news. When designing your communication
that goes out through local media make sure you can make your point in less
than 2-3 minutes that way it fits into a nice neat segment.
- If you find yourself going
back to re-explain a point or clarify you didn’t make a point.
This actually applies to when you
review your performance. If possible it
is always good to constructively review (not obsess over) your actions / performance. If you notice that you had to re-explain
yourself you message was not concise and to the point.
- The sound bite is king.
No matter how great you did in
your debate or interview if there was one juicy sound bite it has the potential
to resonate and dominate your message regardless of whether or not it was message. To mitigate the risk of a negative sound
bite formulate your message as much as possible and rehearse, rehearse,
rehearse. Now some would argue that you
couldn’t rehearse enough but sometimes coming off too scripted can hurt too.
So if you are like me and are a little sick of all the
politics and still feel compelled to watch the debates next watch through the lens
of an emergency manager or crisis communicator. If you are looking for a good analysis of
last night’s debate through the eyes of a media trainer let me recommend Brad
Phillips Blog – Mr
Media Training .
If you other suggestions or tips feel free to leave them in
the comments.
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